How to Waive/Override Requirements How to Waive/Override Requirements

How to Waive/Override Requirements

In certain situations, you may make a business decision to allow a Party to be exempt from a certain requirement. You can do that in the TrustLayer platform by Waiving or Overriding a requirement in their Compliance Profile at the Party level.

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This article contains the following: 

How to Waive/Override Requirements

How to Edit a Waiver/Override

How to Remove a Waiver/Override

 

How to Waive/Override Requirements

Waiving/Overriding a requirement is an alternative to deleting a requirement at the party level. Once the requirement has been waived/overridden, the requirement will no longer be required for this particular party to be marked as compliant. You can select for the requirement to be waived/overridden up to a certain date or to always be waived/overridden. It is recommended if the requirement should never apply to remove that requirement from the party's Compliance Profile

For example, if a subcontractor does not have a certain coverage that is typically required per the standard compliance profile, however after talking to the subcontractor and evaluating the work it is determined that coverage may not be needed at this time. The Organization decides that due to this party being a lower risk overall, the subcontractor is okay to continue with the work for now, but next year they will need the coverage in order to continue doing business. The organization goes in and waives the requirement setting an expiration date so when new documents are requested the Party will see the requirement once again listed as a needed requirement.

 

On the Party's Compliance profile tab, scroll down to the requirement needing to be waived.

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2 Select the 3 Dots to the right of the requirement that is needing to be waived or overridden.

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3 Click Waive Requirement or Override Requirement depending on the verbiage you would prefer. Both selections will yield the same outcome. However, you can use the different verbiage in order to optimize your workflows.

For example, you could use Override Requirements to indicate that this action was approved by a Broker and in contrast, use Waive Requirements when approved by the TL User or your Supervisor.

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4 In the new pop up, add any Notes you would like to include and select the date the waive/override should be removed. A note is beneficial if this action was the result of manager approval. You could put who made the decision and the decision the date was made directly in the notes for future reference.

Note: If no date is selected, the requirement will continue to show on the list of requirements sent to the party at renewal but will continue to show as waived/overridden. When selecting a date, be sure the date expires before a new Document Request goes out. This way, the Party will see the requirement as needed upon renewal.

For example, if a waived requirement was meant to only be temporary and is needed for the next policy term and automatic reminders are set to go out 1 month before the renewal date, set the expiration date to expire earlier than that 1 month reminder. Standard practice is to set the date to 1 day prior to the first automatic expiring document notification.

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Click on the blue Waive or Override button.

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6 Once complete you will see the requirement marked as Waived or Overridden.

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How to Waive/Override a Requirement Demo

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How to Edit a Waiver/Override

1 Click on the 3 Dots to the right of the Waived/Overridden requirement needing to be adjusted.

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2 Select Edit Waiver/Override.

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3 Make the edits as desired.

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4 Click on the blue Waive/Override button to save changes.

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How to Edit a Waiver/Override Demo

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How to Remove a Waiver/Override

1 Click on the 3 Dots to the right of the Waived/Overridden requirement needing to be adjusted.

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2 Select Remove Waiver/Override.

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3 Confirm action by clicking the blue Remove Waiver/Override button.

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How to Remove a Waiver/Override Demo

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